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Help desk

Who can use the help desk?

The help desk is for our existing customers to communicte with us, so we can take the required action to solve your problem.

What can I do to expect a speedy response?

At lankawebhosting.com, we try our very best to immediately respond to your problem. However, that requires a certain amount of co-operation from your side as well. Please be mindful to provide us with every possible details related to the problem, so we can isolate the issue right away. Please go through the FAQ's, manuals and tutorials before you submit a support ticket, as most of the time your question is already answered.

It's an emergency. What can I do?

You can always contact our network support in the US on +1(877)848-9009.

Our staff cannot help you to:

Debug your application, fix errors of you application, and so forth. We cannot possibly attend to problems occuring in hundereds of applications running on our servers. Please consult your development team on issues related to your application.


Help desk

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Manuals & Guides

Getting started guide
cPanel manual


Emergency?

Call our admin staff on
+1(877)848-9009
(Toll free)